.svg){kind=small}
What is Autonomous Commerce?
Autonomous Commerce: AI executes B2B buying and selling in real time, end-to-end
Autonomous Commerce is a system powered by artificial intelligence that independently manages and executes the buying and selling of goods or services, enabling business operations and transactions to be completed in real time and fully autonomously.
Autonomous Commerce in depth
Key terms
- Autonomous execution
- End-to-end completion of a transaction by AI without human handoff.
- AI agent
- Software that perceives inputs, makes decisions, and executes actions to achieve a goal without step-by-step human instruction.
- ERP master data
- Customer, product, pricing, and contract records governed inside an ERP that AI validates against.
- Touchless order
- An order processed end-to-end without human intervention.
- Friction debt
- The operational cost manufacturers accumulate from manual workarounds papering over system gaps.
Comparison: Manual, RPA, AI Copilot, and Autonomous Commerce
| Dimension | Manual | RPA | AI Copilot | Autonomous Commerce |
|---|---|---|---|---|
| Inputs handled | Email, EDI, PDF (manual) | Structured only | All formats (suggests) | All formats end-to-end |
| Decisioning | Human | Rule-based | Human-approved AI | Autonomous AI |
| Exception handling | Manual rework | Breaks on exception | Routed to human | AI resolves or routes by policy |
| Throughput per employee | Baseline | +10-20% | +10-30% | +60% (Go Autonomous benchmark) |
| Cost per order | €4-€15 | €3-€10 | €2-€8 | Below €0.50 at scale |
| FTR rate | 70-85% | 75-90% | 85-95% | 99% |
Proof points
- Orders processed in under 60 seconds end-to-end (Go Autonomous benchmark).
- 18 percent quote-to-order win rate uplift after deployment.
- 43 percent capacity released across order processing teams.
- 60 percent throughput per employee gain on autonomous channels.
- 99 percent first-time-right rate on autonomous orders.
- Danfoss processes orders in under 1 minute across 26 countries.
- 30B+ B2B transactions executed across the Go Autonomous customer base.
Frequently asked questions
How is Autonomous Commerce different from automation?
Automation follows rules and breaks on exceptions. Autonomous Commerce uses AI agents that read intent, decide, and execute end-to-end across email, EDI, and PDF without human handoff. Automation reduces clicks. Autonomous Commerce removes the work.
What B2B transactions does Autonomous Commerce execute?
Autonomous Commerce executes orders, quotes, claims, price inquiries, and tenders end-to-end. AI agents read inbound intent, validate against ERP master data, price, allocate stock, generate the transaction, and reply to the customer inside SAP, D365, or comparable ERPs.
Who uses Autonomous Commerce today?
Manufacturers and distributors with €500M to €20B revenue across the Nordics, DACH, UK and Ireland, Benelux, and France use Autonomous Commerce. Named customers include Nilfisk, Danfoss, Mediq, IFM, Velux, Laerdal, Freudenberg, and Hempel.
Autonomous Commerce in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
Autonomous Commerce in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
