Go Autonomous and Infor

Infor CloudSuite manages your operations. Go Autonomous executes the orders that arrive before it ever sees them.

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Infor Manages Your Business. Not Your Inbox.

Infor Manages Your Business. Not Your Inbox.

Where Infor CloudSuite Ends and Manual Handling Begins

Infor holds every rule. Order intake is still manual.
Infor CloudSuite, M3, and LN carry your pricing, product, and customer data with precision. But when B2B orders arrive by email or PDF, a team member still has to read, validate, and re-enter them. That manual step between inbox and Infor is not covered by Infor.

See the platform

Infor knows what to do with an order. Getting it there is still manual.

Infor knows what to do with an order. Getting it there is still manual.

The Inbound Gap No Infor Module Solves.

The Inbound Gap No Infor Module Solves.

What Infor Does Not Handle at the Order Inbox

Infor confirms transactions. It does not capture them.
Infor was built to run operations once a transaction is confirmed. The path from an unstructured email or PDF order to a validated Infor record has always required human effort. That manual layer is where errors, delays, and capacity constraints accumulate.

Explore the execution gap

Infor and Go Autonomous. Commerce Executed.

57 sec

From email receipt to confirmed Infor order

99 %

First-time-right on Infor-validated transactions

43 %

Customer service capacity released from manual entry

68 %

Of order revenue processed fully autonomously

From Inbound Order to Infor. Automatically.

From Inbound Order to Infor. Automatically.

What Go Autonomous Reads From and Writes to Infor

Every order validated against Infor and executed without a human.
Go Autonomous connects to Infor through the Flow integration layer, reads pricing, product, and customer data from Infor in real time, processes the incoming order or quote, and writes the confirmed result back to Infor. No re-entry. No manual step between inbox and ERP.

See how Flow connects to Infor

Orders Confirmed in Infor. No Entry Required.

Orders Confirmed in Infor. No Entry Required.

Autonomous Order Execution to Infor CloudSuite

Go Autonomous reads incoming orders from email, EDI, and portal, validates each against Infor pricing and product data in real time, and submits the confirmed order to Infor automatically. No team member touches the transaction. Infor sees a confirmed order.

See order execution in action

What Changes With an Infor Execution Layer.

1

Infor sees confirmed orders. Not unstructured requests.
Every transaction validated before it reaches Infor. No raw order data entering the system requiring manual cleanup or correction.

2

Infor pricing applied at the point of execution.
Live pricing from Infor used on every quote and order. No manual rate check or approval step between request and confirmation.

3

All inbound channels write to one Infor environment.
Email, EDI, and portal unified into a single execution layer. One destination in Infor. One source of truth.

4

Exceptions arrive with Infor context attached.
Your team receives the Infor record alongside every escalation. No need to re-query Infor to understand the situation.

This is not an Infor workflow. It is execution.

Infor workflows process what is already inside the system. Autonomous Commerce handles what arrives from outside — reads every inbound order, validates against your Infor data, and executes without a human bridging the gap.

See it in Action

This is not an Infor workflow. It is execution.

Infor workflows process what is already inside the system. Autonomous Commerce handles what arrives from outside — reads every inbound order, validates against your Infor data, and executes without a human bridging the gap.

See it in Action

Quotes Returned Against Infor Data. Instantly.

Quotes Returned Against Infor Data. Instantly.

Autonomous Quote Execution With Infor Pricing

Incoming RFQs are captured from any channel, Infor pricing and product availability pulled in real time, and accurate quotes returned automatically. Customer-specific agreements applied without any manual lookup. Standard RFQs never enter the team queue.

See quote automation in action

Blanket Orders Confirmed Against Infor Rules.

Blanket Orders Confirmed Against Infor Rules.

Autonomous Call-Off Processing via Infor

Incoming blanket order releases are validated against agreement terms held in Infor and confirmed automatically when within tolerance. Deviations are escalated with the Infor record and original order context attached. No manual validation step for standard releases.

See how call-offs are handled

The Layer That Connects Your Inbox to Infor.

The Layer That Connects Your Inbox to Infor.

Flow Reads From and Writes to Infor in Real Time

Flow is the integration component that connects every inbound channel to your Infor environment. Pricing and product data read at execution time. Confirmed orders written back without a separate entry step. Every format handled. One Infor instance kept current.

See the product suite

Results From the Field.

Danfoss — Autonomous order execution deployed across 26 countries simultaneously, with orders confirmed in under one minute across all markets. Read the press release

Nilfisk — Scaled order volume across multiple European markets without growing the customer service team processing incoming requests. Read the press release

IFM Electronic — Moved the majority of order revenue to autonomous execution within two months of deployment. Read the story

Autonomous Commerce Product Suite

Workstation Where your team handles exceptions, reviews complex quotes, and manages edge cases. Full context on every escalation. No chasing information.

Flow Where every inbound channel connects to your ERP. Email, EDI, portal unified into one execution layer from the moment a request arrives.

Pulse Where performance is tracked in real time. Every transaction monitored, every exception flagged before it becomes a customer problem.

Decision Analytics Where patterns become decisions. Pricing gaps, capacity constraints, and demand signals surfaced automatically before you ask for them.

Common Questions

Does Go Autonomous replace Infor CloudSuite?

No. Infor remains your system of record for pricing, inventory, and business operations. Go Autonomous adds an execution layer for inbound commerce, reading from Infor at execution time and writing confirmed transactions back automatically. Nothing in Infor is replaced.

Which Infor products does Go Autonomous connect to?

Go Autonomous connects to Infor CloudSuite, Infor M3, and Infor LN through the Flow integration layer using standard Infor APIs. No custom development inside your Infor environment is required.

How does Go Autonomous write confirmed orders back to Infor?

Confirmed orders are submitted to Infor through Flow without a separate entry step. The transaction lands in Infor with all required fields populated from the original order. Standard orders do not require manual approval or re-entry.

What data does Go Autonomous read from Infor during execution?

Go Autonomous reads product master data, customer-specific pricing agreements, stock availability, delivery rules, and account information from Infor in real time at the moment of each execution. This ensures every transaction reflects the current state of your Infor data.

How long does Infor integration take to implement?

Go Autonomous connects to Infor through standard APIs without requiring custom Infor development. Implementation timeline depends on your Infor configuration and the order types in scope. Most deployments reach live autonomous execution within weeks of starting the integration.

Voice of the Customers

We would have loved to introduce Autonomous Commerce earlier, but there wasn't a solution out there. It's very important in our business that we get back to the customers as quickly as possible.

Paul Thompson

Chief Executive Officer, Aerospheres

Paul Thompson

We couldn't really see that we could scale. There is definitely a direct correlation between customer satisfaction and revenue. We know that for a fact.

Anders Pettersson Liechti

CIO, Nilfisk

Anders Pettersson Liechti

AI is really in the future. We can respond to our customers faster, so it's a business-critical solution.

Carlos García

Head of Digital Business, Danfoss

Carlos García

Explore what autonomous execution means for your operations.

Talk to an expert or see Go Autonomous in action.

Book a Reference Call

Explore what autonomous execution means for your operations.

Talk to an expert or see Go Autonomous in action.

Book a Reference Call