RFQ and Quote Automation

Autonomous RFQ response is the execution of the inbound quote response cycle without manual human involvement. When a B2B customer sends a request for quotation, an AI agent reads the request, identifies the products, retrieves the correct customer-specific pricing from the ERP, builds the quote, and returns it to the customer — in minutes, without a sales rep or quotes coordinator touching it.

CPQ tools are built for outbound quoting — your sales team configuring and sending proposals. They require a human to initiate the process. Autonomous RFQ response handles the inbound direction: a customer sends a request and the AI executes the response end-to-end, in the customer’s format, through the channel they used, without anyone on your team building the quote manually. Go Autonomous solves the inbound gap that CPQ was never designed for.

Go Autonomous handles the full range of inbound RFQ formats: email text, PDF attachments, structured EDI messages, customer portal submissions, and spreadsheet-based requests. The AI interprets the customer’s intent regardless of format — including requests using customer-internal product codes, non-standard descriptions, or legacy references. There is no template requirement.

Pricing is retrieved directly from your ERP using the customer’s specific agreement data: their negotiated tier, contractual discounts, volume thresholds, and account-specific pricing rules. The AI retrieves and applies the pricing that already exists in your system for that customer. Pricing exceptions — requests outside the configured agreement, margin floor breaches, products requiring approval — are surfaced for supervised resolution rather than silently mispriced.

Requests outside autonomous processing rules are surfaced in the supervised execution interface with full context: the original request, product matching results, the specific issue requiring judgment, and a recommended resolution. The exception rate for most operations is 10 to 20 percent of total RFQ volume and decreases as the platform learns your transaction patterns.

When a customer accepts the quote and sends a purchase order, execution continues without interruption. The PO is matched to the accepted quote, validated against live ERP data, confirmed, and written. There is no handoff between your quotes team and your order entry team. The RFQ-to-confirmed-order cycle completes without anyone touching any step.

Most manufacturers and distributors are live with autonomous RFQ response within 6 to 12 weeks. Deployment does not require replacing your ERP — Go Autonomous integrates with your existing system including SAP, Oracle, Infor, IFS, and Microsoft Dynamics, and reads from your existing customer master, pricing agreements, and product catalogue.

Yes. Go Autonomous reads currency settings and exchange rate logic from your ERP configuration. For multi-country operations with different pricing currencies, the correct currency is applied per customer account and market automatically. Currency adjustments, surcharges, and local pricing rules configured in your ERP are applied without manual intervention.