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Autonomous Commerce for Industrial Distributors
Two distributors. Same product. Same price. The one that responds first wins the order every time.
One Structural Advantage in Distribution.
One Structural Advantage in Distribution.
Why Response Speed Wins Orders in Distribution
The distributor who responds first wins. Consistently.
When products and pricing are comparable, response speed is the only differentiator. The distributor who returns an accurate quote first — with confirmed availability and a delivery date — wins the order. Customers under time pressure do not wait for the third quote to arrive.
You do not win on price. You win on the speed of your first response.
You do not win on price. You win on the speed of your first response.
Why More Headcount Has Not Solved Speed
Why More Headcount Has Not Solved Speed
The Structural Cause Behind Slow Quote Response
Every RFQ needs a human to look up, check, and respond.
Every incoming RFQ requires a human to look up pricing, check availability, and build the response. Under volume, that takes hours. Customers who needed an answer have already called the next distributor. Adding headcount handles more of the sequence. It does not fix it.
Distribution. Executed Autonomously.
Distribution. Executed Autonomously.
Distribution revenue handled without a human in the loop
Customer service capacity freed for higher-value work
Average quote response to any incoming RFQ
First-time-right across all executed transactions
Speed Becomes a System Property. Not Staffing.
Speed Becomes a System Property. Not Staffing.
Real-Time ERP Validation. No Human in the Loop.
Response speed becomes a system property, not staffing.
Go Autonomous reads pricing, availability, and lead time from your ERP at the moment each request arrives. An accurate response goes back automatically. Your team receives only the exceptions that require judgment. The same response time at 50 requests or 500.
What Changes on Day One.
Competitive speed. Without manual effort.
The first accurate quote wins the order. Yours arrives before your competitor finishes reading the same RFQ.
Order errors eliminated at source.
No manual entry. No mismatched pricing. No escalations from avoidable mistakes.
Capacity freed for higher-value work.
Volume grows. Your customer service team focuses on relationships, not re-keying.
Every inbound channel at the same speed.
Email, EDI, portal. One execution layer regardless of how orders arrive.
This is not a faster inbox. It is execution.
Inbox tools route orders through a queue faster. Autonomous Commerce resolves every request against your ERP in real time and responds before your competitor finishes reading the same RFQ.
This is not a faster inbox. It is execution.
Inbox tools route orders through a queue faster. Autonomous Commerce resolves every request against your ERP in real time and responds before your competitor finishes reading the same RFQ.
First Quote Out. Competitor Still Reading.
First Quote Out. Competitor Still Reading.
Autonomous Quote Response for Distributors
Go Autonomous captures every incoming RFQ the moment it arrives, resolves pricing, availability, and lead times from your ERP in real time, and sends an accurate quote back automatically. Standard requests never reach your team’s inbox.
Orders Confirmed. No Team Touch Required.
Orders Confirmed. No Team Touch Required.
Autonomous Order Execution Across All Channels
Go Autonomous processes incoming orders across email, EDI, and portal, matches them to customer-specific pricing agreements, validates availability, and confirms directly to your ERP. Your team handles exceptions. The system handles everything else.
Backorders Communicated. No Customer Chase.
Backorders Communicated. No Customer Chase.
Autonomous Backorder Resolution and Communication
When stock is unavailable, Go Autonomous checks alternative warehouse locations and substitution options based on your rules, then communicates proactively with a revised date or alternative. No manual follow-up. No customer chasing your team.
Multi-Line Orders Resolved. Per Lead Time.
Multi-Line Orders Resolved. Per Lead Time.
Autonomous Multi-Line Order Processing
Go Autonomous processes each line individually against real-time stock and lead time data, then consolidates the response. Different availability dates are communicated clearly, with split shipment options handled according to your rules.
Results From the Field.
Danfoss — A global distributor-manufacturer that processes customer orders in under one minute across multiple markets using autonomous execution. See the success case
Mediq — A healthcare distribution company that processes thousands of orders per week autonomously, handling complex order types faster than manual operations. See the success case
Nilfisk — A global distributor that freed customer service capacity to focus on relationship-building instead of order entry after moving to autonomous execution. Read the press release
Autonomous Commerce Product Suite
Workstation Where your team handles exceptions, reviews complex quotes, and manages edge cases. Full context on every escalation. No chasing information.
Flow Where every inbound channel connects to your ERP. Email, EDI, portal unified into one execution layer from the moment a request arrives.
Pulse Where performance is tracked in real time. Every transaction monitored, every exception flagged before it becomes a customer problem.
Decision Analytics Where patterns become decisions. Pricing gaps, capacity constraints, and demand signals surfaced automatically before you ask for them.
Common Questions
How fast does Go Autonomous return a quote after an RFQ arrives?
Go Autonomous processes incoming RFQs within seconds of receipt. Pricing, availability, and lead times are resolved in real time from your ERP, and the quote is returned to the customer automatically. There is no queue and no human in the loop for standard requests.
Can it handle customer-specific pricing agreements across hundreds of accounts?
Yes. Go Autonomous reads customer-specific price lists, contract terms, and discount structures directly from your ERP. Each quote and order is processed against the correct pricing agreement for that customer automatically, with no manual price lookup required.
What happens when a requested item is on backorder?
Go Autonomous identifies the stock position, checks alternative warehouse locations or substitution options based on your rules, and either confirms with a revised delivery date or escalates to your team with a recommended resolution. The customer receives a proactive communication in either case.
Can it process orders arriving via EDI, email, and portal in one layer?
Yes. Flow, the integration component of Go Autonomous, ingests orders from all inbound channels into a single execution layer. EDI, email with PDF attachments, customer portals, and direct API connections are all processed through the same rules and ERP validation.
How does Go Autonomous handle multi-line orders with different lead times?
Go Autonomous processes each order line individually against real-time stock and lead time data, then consolidates the response. Lines with different availability dates are communicated clearly, and partial shipment options are handled according to the customer and business rules you configure.
Voice of the Customers
Explore what autonomous execution means for your operations.
Talk to an expert or see Go Autonomous in action.
Explore what autonomous execution means for your operations.
Talk to an expert or see Go Autonomous in action.