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What is Agentic Commerce?
Definition and scope
Agentic Commerce is the use of AI agents to perform commerce tasks on behalf of buyers or sellers. Agentic Commerce describes the agent-driven approach. Autonomous Commerce describes the outcome: full transaction execution. All Autonomous Commerce is agentic, but not all agentic systems achieve full autonomy.
Agentic Commerce in depth
Key terms
- Agentic AI
- AI that takes goal-directed actions on behalf of a user or organization.
- Agentic Commerce
- The broader category in which AI agents transact on behalf of buyers and sellers.
- Autonomous Commerce
- The execution-grade subset of Agentic Commerce where AI agents complete B2B transactions end-to-end.
- Buyer agent
- An AI agent representing the buyer’s intent, constraints, and budget across vendors.
- Seller agent
- An AI agent representing the seller’s catalog, pricing, and policy across channels.
Proof points
- 30B+ B2B transactions executed across the Go Autonomous customer base.
- Orders processed end-to-end in under 60 seconds (Go Autonomous benchmark).
- Danfoss processes orders in under 1 minute across 26 countries.
- 60 percent throughput per employee gain on autonomous channels.
Frequently asked questions
Is Agentic Commerce the same as Autonomous Commerce?
No. Agentic Commerce describes the technique (AI agents acting on behalf of users). Autonomous Commerce describes the outcome (full transaction execution without human handoff). All Autonomous Commerce is agentic, but agentic systems can stop short of autonomy.
What can an agent do in Agentic Commerce?
Agents in Agentic Commerce read messages, query ERP master data, draft quotes, propose orders, route exceptions, and update systems of record. The capability ladder runs from suggestion to full execution.
When will B2B leaders adopt Agentic Commerce?
Adoption accelerated in 2025 as Series A and Series B Autonomous Commerce vendors hit production scale. Manufacturers running pilots in 2025 enter full deployment in 2026, with category leaders targeting 80 percent autonomy by 2027.
Agentic Commerce in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
Agentic Commerce in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
