Autonomous Commerce

On track to execute $30B in B2B transactions.

The magic is in letting Autonomous Agents make the judgment calls.

 

What is Autonomous Commerce?

Autonomous Commerce is an agentic technology that intelligently manages B2B transactions end to end.

Think of it as an autopilot for your entire commerce operation—continuously analyzing, making decisions, optimizing workflows, and autonomously executing transactions and communications.

This frees your business to focus on high-impact decisions that drive growth, rather than getting bogged down in manual tasks.

Solving Everyday Challenges in B2B Commerce

Solving Everyday Challenges in B2B Commerce

Autonomous Commerce turns complexity into competitive advantage

 

Disconnected systems and manual workflows limit commercial speed and scale.

Teams waste hours retyping data and chasing missing information.

Every delay reduces margins, weakens customer trust, and slows revenue.

Autonomous Commerce delivers accuracy, speed, and control across operations.

Precision-first commerce with humans only where it counts.

This isn’t a chatbot. It’s a fully integrated digital interface designed to work alongside your existing systems — inbox, ERP, CRM, and beyond. No need to change your tools. Go Autonomous is pretrained to handle sales tasks out of the box and keeps improving through machine learning based on your workflows and business logic. It’s fast, adaptable, and always ready to involve your team when needed.

Precision-first commerce with humans only where it counts.

This isn’t a chatbot. It’s a fully integrated digital interface designed to work alongside your existing systems — inbox, ERP, CRM, and beyond. No need to change your tools. Go Autonomous is pretrained to handle sales tasks out of the box and keeps improving through machine learning based on your workflows and business logic. It’s fast, adaptable, and always ready to involve your team when needed.

Key Benefits of Autonomous Commerce Cloud

01

Sales Operations Efficiency

Free up your teams by automating repetitive transactional tasks.

02

Customer Service Accuracy

Sort requests by intent, customer, and urgency in real time.

03

Procurement Speed

Extract and confirm vendor quotes, check stock, and auto-reply.

04

Cross-Team Visibility

Track requests, spot delays, and monitor impact across functions.

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How Autonomous Commerce Executes with Intelligence

How Autonomous Commerce Executes with Intelligence

From unstructured email to validated action with zero delay.

 

We extract intent and data from unstructured emails instantly and accurately.

Requests are validated against pricing, stock, and customer records in real time.

Qualified actions are executed automatically, while exceptions trigger human review.

Every process becomes faster, more consistent, and ready to scale.

Autonomous Commerce Across B2B Industries

Autonomous Commerce Across B2B Industries

We don’t just adapt to your industry.
We’re built for it.

 

Purpose-built for B2B operations for manufacturers and distributors at scale.

Automates RFQs, orders, and procurement flows with speed and accuracy.

Works with your existing systems — no disruption, no retraining required.

Industry-trained models deliver value from day one, not month six.

Adopts Autonomous Commerce for AI-Powered Order Management

“The Autonomous Commerce Platform allows us to scale excellence in customer experience. Digitizing the domain knowledge and best practices with Go Autonomous helps us to speed up processes, reduce manual work, and improve the overall customer experience. With the introduction of Decision Analytics, we continuously migrate business decision-making to AI – unlocking new levels of speed, consistency, and insight across our commercial operations.”

– Ben Quirk, Global Head of Customer Experience of Nilfisk

Adopts Autonomous Commerce for AI-Powered Order Management

“The Autonomous Commerce Platform allows us to scale excellence in customer experience. Digitizing the domain knowledge and best practices with Go Autonomous helps us to speed up processes, reduce manual work, and improve the overall customer experience. With the introduction of Decision Analytics, we continuously migrate business decision-making to AI – unlocking new levels of speed, consistency, and insight across our commercial operations.”

– Ben Quirk, Global Head of Customer Experience of Nilfisk

What Topcast say about AI Agents


Real Impact. Real Results.

 
Manual email processing slows teams down, creating unnecessary delays and errors. AI Agents eliminate these inefficiencies, allowing businesses to scale faster and focus on what matters most.

“Our old process required people to constantly screen inboxes—reading email by email, doing manual work that was time-consuming and error-prone. By automating that part, the people are freed up to do much more high-value work.

— Wolfgang Tatzer, CEO of Topcast.

 

Our customers love us

We see this partnership with Go Autonomous as an opportunity to deliver both immediate and long-term value for our customers.”

– Mikkel Diness Vindeløv, Vice President, Customer Care at Hempel A/S

With Go Autonomous’ solutions, our teams experience real boosts in productivity. Automating routine tasks enables us to focus more closely on understanding and meeting each customer’s unique needs. We’re excited to see how this technology continues to transform our operations as we roll out the solutions globally.”

– AI and Automation Lead, Pierre Girard, Hempel A/S

Automating customer requests comes with at least two substantial benefits. Being able to answer customers faster drives lead times down and sales up, when it at the same time reduces the workload for internal sales and drives internal efficiency, we have a strong cocktail.”

– Jesper Olesen, Group Vice President, Digital & Customer Excellence at Grundfos

AI-driven automation serves as a powerful motivator for process optimization. With immediate and tangible results that are transparent to all stakeholders, the impact of master data cleanup and enrichment is unmistakable. Additionally, AI provides a compelling case for cross-regional process standardization, making the roadmap for further optimization evident and clear.”

– Olga Chernyakova Poulsen, Senior Business Process Owner at Grundfos

Our investment in Autonomous Commerce aligns with our digital objectives, equipping us to meet the needs of our customers more effectively and support their success.”

– Mikkel Diness Vindeløv, Vice President, Customer Care at Hempel A/S

See how AI can reduce manual work in B2B commerce