Case Studies

December 11, Case Studies, Press Releases, 2 mins read

CWS Hygiene International Selects Go Autonomous to Power Autonomous Commerce in B2B Operations

CWS Hygiene International has selected Go Autonomous as its strategic Autonomous Commerce partner. The partnership marks a crucial step in CWS Hygiene's strategy to bring greater autonomy to its commercial operations across 15 European countries.

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May 23, 2026 Blog · 13 mins read

RPA vs. AI Agents for B2B Order Processing: A Decision Framework for Operations Leaders

RPA reduced keystrokes in a more predictable era of B2B order processing. This post gives Operations Directors a clear framework for deciding when RPA still works, when it hits a structural ceiling, and what AI agents deliver that rule-based automation cannot.

May 23, 2026 Blog · 9 mins read

Human Dependency Ratio: How B2B Manufacturers Measure Execution Autonomy Beyond Touchless Rate

Human Dependency Ratio measures the number of manual decisions required per unit of revenue processed, giving B2B manufacturers a more honest view of execution autonomy than touchless rate alone. This post explains the formula, the critical distinction from touchless rate, and what a declining HDR looks like in practice.

May 21, 2026 Blog · 13 mins read

What SAP, Oracle, and Microsoft Dynamics 365 Cannot Execute: The Order Intake Gap Every Operations Director Needs to Understand

SAP S/4HANA, Oracle Order Management Cloud, and Microsoft Dynamics 365 are world-class transaction systems — but they validate what they have already been told. The order intake gap is the distance between a customer sending an order and the ERP registering a valid, releasable transaction, and it is where 60 to 80 percent of order handling cost lives.

May 21, 2026 Press Releases · 2 mins read

Columbus and Go Autonomous partner up to Boost Autonomous Commerce

Columbus and Go Autonomous have entered a strategic partnership to bring AI-driven Autonomous Commerce to B2B operations. The collaboration integrates Go Autonomous' execution platform into Columbus' commerce and ERP ecosystem, enabling clients to make order handling, inquiries, and support fully autonomous.

May 21, 2026 Blog · 13 mins read

Agentic AI in B2B Order Management: What 2026 Deployments Reveal About the Execution Gap

Most enterprise agentic AI deployments in B2B manufacturing and distribution are still in assistance mode — helping humans work faster, not removing the human dependency that drives cost at scale. This post maps the execution gap between what agentic AI promises and what 2026 deployments actually deliver, using the Human Dependency Ratio as the honest measure of whether your AI investment is working.

May 20, 2026 Blog · 10 mins read

Revenue at Rest: The Hidden Cost of Stalled Commercial Value in B2B Order-to-Cash

Revenue at rest is the trapped commercial value sitting idle inside your order-to-cash process, costing you margin, working capital, and customer confidence. This post defines the metric, explains how it accumulates in B2B manufacturing and distribution, and shows what autonomous execution does to stop it.