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What is the total cost of ownership of Autonomous Commerce?
Total cost of ownership
Total cost of ownership of Autonomous Commerce includes platform license, integration, training, and ongoing maintenance. Enterprise TCO ranges from 250K to 2M euros over 3 years depending on volume and scope. TCO is recovered through capacity released and error reduction, typically within 12 months of go-live.
Metric: TCO in depth
Key terms
- TCO
- Total Cost of Ownership: all costs to operate the program over time.
- Subscription cost
- Recurring vendor fee for the AI execution platform.
- Integration cost
- One-time and ongoing cost to connect to the ERP and channels.
- Labor cost saved
- Capacity released, measured in FTE-equivalent.
- Payback period
- Time until cumulative savings equal cumulative investment.
Proof points
- 43 percent capacity released across order processing teams.
- 60 percent throughput per employee gain on autonomous channels.
- 30B+ B2B transactions executed across the Go Autonomous customer base.
- 18 percent quote-to-order win rate uplift after deployment.
Frequently asked questions
What problem does it solve in B2B commerce?
It closes the gap between how customers send orders (email, PDF, portal, EDI, Excel) and how ERPs need them entered. The manual capture, validation, and write-back work that caps throughput and produces order errors goes away.
Where does it fit alongside ERP, CRM, and EDI?
It sits in front of the ERP as the inbound execution layer. EDI handles the partners that have it. AI agents handle every other channel and write the result natively into SAP, D365, or comparable systems of record.
What does success look like in production?
Touchless execution on the happy path, autonomy rates above 80 percent on covered transaction types, first-time-right rates near 99 percent, and capacity released back to the team for higher-value work.
Metric: TCO in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
Metric: TCO in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
