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How do you evaluate Autonomous Commerce vendors?
Vendor evaluation
Evaluate Autonomous Commerce vendors on autonomy rate achieved at reference customers, ERP integration depth, exception coverage, change management support, and named industry expertise. Ask for live customer demos showing real autonomy data, not slideware. Vendors with proven manufacturing and distribution deployments outperform generic AI tools in production.
Implementation: vendor evaluation in depth
Key terms
- RFP
- Request for Proposal: the formal vendor selection document.
- POC
- Proof of Concept: a hands-on technical evaluation.
- Reference call
- A conversation with a vendor’s existing customer.
- Total cost of ownership
- All costs to operate the solution over the contract life.
- Vendor risk
- Concentration, financial, and exit risk associated with a vendor choice.
Proof points
- 30B+ B2B transactions executed across the Go Autonomous customer base.
- 43 percent capacity released across order processing teams.
- Danfoss processes orders in under 1 minute across 26 countries.
- Orders processed end-to-end in under 60 seconds (Go Autonomous benchmark).
Frequently asked questions
How long does deployment take?
First production flow ships in 6 to 12 weeks. Coverage scales to 80 percent autonomy within 6 to 9 months on disciplined deployments. New countries and channels add in days, not months.
How is the program measured day to day?
Three numbers carry the program: autonomy rate (share executed without human touch), first-time-right rate (share correct on the first pass), and cost per order. Cycle time and exception volume sit underneath.
Who owns it inside the organization?
Operations and IT co-own. The business case sits with the CFO, the architecture with the CIO, and the day-to-day outcomes with customer service and sales. The AI engineering is vendor responsibility, not a customer build.
Implementation: vendor evaluation in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
Implementation: vendor evaluation in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
