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What is order throughput per FTE?
Throughput per FTE
Order throughput per FTE measures how many orders one full-time employee processes daily. Manual throughput ranges from 30 to 100 orders per FTE per day depending on complexity. Autonomous Commerce lifts throughput per employee by 60 percent or more by removing manual entry and routing only exceptions to humans.
Metric: throughput in depth
Key terms
- Throughput per FTE
- Orders processed per full-time equivalent in a defined period.
- Capacity released
- FTE-equivalent labor freed by raising autonomy.
- Touchless rate
- Share of orders processed with no human action.
- Cycle time
- Wall-clock time from order received to confirmed.
- Workload smoothing
- Distribution of order volume across the team and the agent.
Proof points
- 60 percent throughput per employee gain on autonomous channels.
- Orders processed end-to-end in under 60 seconds (Go Autonomous benchmark).
- 30B+ B2B transactions executed across the Go Autonomous customer base.
- Danfoss processes orders in under 1 minute across 26 countries.
Frequently asked questions
What problem does it solve in B2B commerce?
It closes the gap between how customers send orders (email, PDF, portal, EDI, Excel) and how ERPs need them entered. The manual capture, validation, and write-back work that caps throughput and produces order errors goes away.
Where does it fit alongside ERP, CRM, and EDI?
It sits in front of the ERP as the inbound execution layer. EDI handles the partners that have it. AI agents handle every other channel and write the result natively into SAP, D365, or comparable systems of record.
What does success look like in production?
Touchless execution on the happy path, autonomy rates above 80 percent on covered transaction types, first-time-right rates near 99 percent, and capacity released back to the team for higher-value work.
Metric: throughput in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
Metric: throughput in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
