Autonomous Commerce Keynote

Bjarke R. Sejersen, Founder and CEO, Go Autonomous

“The problem isn’t the channel. The problem is that humans are still the middleware, and when humans are the middleware, revenue slows down.”

Despite decades of ERP, e-commerce, and CRM investment, 85-90% of B2B revenue is still facilitated by humans. That is exactly the problem Autonomous Commerce is built to solve.

 

 

“The problem isn’t the channel. The problem is that humans are still the middleware, and when humans are the middleware, revenue slows down.”

Despite decades of ERP, e-commerce, and CRM investment, 85-90% of B2B revenue is still facilitated by humans. That is exactly the problem Autonomous Commerce is built to solve.

Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo
Partner Logo

About This Session

B2B commerce in the US and Europe is a $15 trillion market. 85 to 90% of it is still facilitated by humans. Not assisted. Facilitated. Two decades of ERP upgrades, e-commerce portals, EDI rollouts, and CRM deployments did not change that number.

In this keynote, Bjarke R. Sejersen makes the case for why autonomous commerce is the shift that finally breaks the equation. He covers the real cost of human middleware, where the work actually lives below the waterline, and what it looks like when the platform disappears into infrastructure.

What will you take away

1

Why 20 Years of Software Investment Left The Operating Model Untouched

 

Data capture is 10 to 15% of the actual work. The rest is dozens of micro-decisions on every transaction. Understand exactly where the investment went and why the human dependency ratio stayed the same.

2

The True Cost of Revenue at Rest

 

Every quote aging in an inbox, every tender that piles up, every order stuck in a review cycle has a price. See how to calculate your friction debt and what reducing it decision by decision means for margins.

3

How Tacit Knowledge Finally Scales

 

The person who has been on that account for 12 years holds the real operating intelligence of your company. No system has ever captured it until now. See how autonomous commerce absorbs that knowledge and never lets it walk out the door.

4

The Flywheel That Gets You To 90% Autonomous

 

One customer is now processing $100 million annually, fully autonomous. See the compounding loop behind that number: execute, surface uncertainty, learn, iterate. Every day, not every two years.

Voice of The Customers

The customers… they try to manage their supply chains. Speed is becoming so much more important.

Fredrik Sölscher

EVP IT & Digitalization, Nefab Group

Fredrik Sölscher

We would have loved to introduce Autonomous Commerce earlier, but there wasn't a solution out there. It's very important in our business that we get back to the customers as quickly as possible.

Paul Thompson

Chief Executive Officer, Aerospheres

Paul Thompson

From a leadership perspective, we are also on a journey. We are increasing our own literacy in terms of autonomous processing, AI and so forth.

Mikkel Diness Vindeløv

Vice President, Hempel

Mikkel Diness Vindeløv

AI is really in the future. We can respond to our customers faster, so it's a business critical solution.

Carlos García

Head of Digital Business, Danfoss

Carlos García

We couldn't really see that we could scale. There is definitely a direct correlation between customer satisfaction and revenue. We know that by fact.

Anders Pettersson Liechti

CIO, Nilfisk

Anders Pettersson Liechti

Autonomous Commerce is here.

Autonomous Commerce is here.