What is Microsoft Dynamics 365 Integration?

D365 integration writes transactions natively to Dynamics 365 F&O and Sales

Microsoft Dynamics 365 integration connects Autonomous Commerce to D365 Finance & Operations or D365 Business Central so AI agents execute orders natively. Integration uses Dataverse, Dual-write, or REST APIs. AI agents validate against D365 master data and post sales orders, quotes, and claims directly into the platform.

D365 Integration in depth

By Go Autonomous · Last updated:

Key terms

Dataverse
Microsoft data platform underlying Dynamics 365 used for native integration.
Dual-write
Sub-term in the Dual-write category — define in body or link to related cornerstone.
Power Platform
Sub-term in the Power Platform category — define in body or link to related cornerstone.
D365 F&O
Sub-term in the D365 F&O category — define in body or link to related cornerstone.
D365 Sales
Sub-term in the D365 Sales category — define in body or link to related cornerstone.

Proof points

  • Orders processed in under 60 seconds end-to-end (Go Autonomous benchmark).
  • 18 percent quote-to-order win rate uplift after deployment.
  • 43 percent capacity released across order processing teams.
  • 60 percent throughput per employee gain on autonomous channels.
  • 99 percent first-time-right rate on autonomous orders.
  • Danfoss processes orders in under 1 minute across 26 countries.
  • 30B+ B2B transactions executed across the Go Autonomous customer base.
Industry citations: Microsoft Learn: Dynamics 365 integration docs. Forrester: D365 ecosystem analyses.

Frequently asked questions

Does Autonomous Commerce integrate with Dynamics 365 F&O?

Yes. Go Autonomous integrates with D365 Finance & Operations through Dataverse APIs, OData, and Logic Apps. Orders, quotes, and claims write natively to D365.

Can Autonomous Commerce work with D365 Sales for quoting?

Yes. AI-executed quotes write to D365 Sales opportunity and quote entities. Sales reps see AI-generated quotes in the standard D365 interface with full audit trail.

What is the deployment time for D365 integration?

Standard D365 integration ships in 4 to 6 weeks. Custom entity mappings extend the timeline by 2 to 4 weeks per scenario.

D365 Integration in action.

Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.

See it in Action

D365 Integration in action.

Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.

See it in Action
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