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What is an AI Copilot?
What an AI copilot is
An AI copilot assists humans by suggesting actions, drafting responses, or surfacing information, but the human still executes the task. Copilots accelerate work. AI agents in Autonomous Commerce replace the work entirely. Copilots fit advisory roles. AI agents fit transactional roles where speed and consistency matter more than human review.
AI Copilot in depth
Key terms
- Suggestion
- A copilot’s proposed next action, awaiting human confirmation.
- Reviewer
- The human in front of the copilot who confirms or overrides each suggestion.
- Throughput cap
- The structural limit on volume set by the number of reviewers available.
- Latency per item
- The seconds a reviewer must spend on each transaction.
- Copilot vs agent
- A copilot suggests; an agent executes.
Comparison
| Dimension | AI Copilot | Autonomous Commerce |
|---|---|---|
| Human in loop | Yes, every transaction | No, on policy-defined cases only |
| Speed per order | 30 seconds to 2 minutes | Under 60 seconds, automated |
| Throughput per employee | +10-30% | +60% (Go Autonomous benchmark) |
| Cost per order | €2-€8 | Below €0.50 at scale |
| Scalability | Capped by reviewer count | Scales with infrastructure |
Proof points
- 60 percent throughput per employee gain on autonomous channels.
- 18 percent quote-to-order win rate uplift after deployment.
- 30B+ B2B transactions executed across the Go Autonomous customer base.
- 43 percent capacity released across order processing teams.
Frequently asked questions
How is an AI copilot different from Autonomous Commerce?
A copilot suggests, a human approves. Autonomous Commerce executes end-to-end. Copilots add 10 to 30 percent throughput. Autonomous Commerce adds 60 percent throughput per employee and removes the manual step entirely.
Should I deploy a copilot or an autonomous agent?
Deploy autonomous for repeatable, rule-validatable transactions like orders, quotes, claims. Deploy copilot for judgment-heavy work like complex negotiations or regulatory reviews. Most B2B order processing fits the autonomous category.
Can copilots scale to thousands of orders per day?
Copilots scale linearly with the human reviewer count. Autonomous agents scale with infrastructure. For high-volume B2B order processing, copilots cap throughput; autonomous execution does not.
AI Copilot in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
AI Copilot in action.
Book a 30-minute demo and see how Autonomous Commerce executes B2B transactions in your stack.
