How fast can a new B2B customer be onboarded to Autonomous Commerce?

Customer onboarding speed

A new B2B customer can be onboarded to Autonomous Commerce in 1 to 3 weeks. Onboarding involves loading customer master data, mapping the customer’s order format (EDI spec, email pattern, or PDF layout), and running test transactions. Once live, the customer’s orders execute autonomously alongside existing customers.

Onboarding new customer in depth

By Go Autonomous · Last updated: April 28, 2026

Key terms

Customer onboarding: Adding a new B2B customer to the Autonomous Commerce flow.
Country rollout: Adding a new geography to an existing deployment.
Channel adapter: The component that ingests the customer’s preferred channel.
Master data setup: Loading the customer record into the ERP.
Go-live: The point when the customer’s orders begin running autonomously.

Proof points

Danfoss onboards new countries in 1 day instead of months.
Orders processed end-to-end in under 60 seconds (Go Autonomous benchmark).
99 percent first-time-right rate on autonomous orders.
30B+ B2B transactions executed across the Go Autonomous customer base.

Frequently asked questions

How long does deployment take?

First production flow ships in 6 to 12 weeks. Coverage scales to 80 percent autonomy within 6 to 9 months on disciplined deployments. New countries and channels add in days, not months.

How is the program measured day to day?

Three numbers carry the program: autonomy rate (share executed without human touch), first-time-right rate (share correct on the first pass), and cost per order. Cycle time and exception volume sit underneath.

Who owns it inside the organization?

Operations and IT co-own. The business case sits with the CFO, the architecture with the CIO, and the day-to-day outcomes with customer service and sales. The AI engineering is vendor responsibility, not a customer build.