Identify
Automatically recognise customer intent in any messaging channel
Automatic customer intent recognition (purchase order, quotations, complaints, service requests, etc.) in any channel including email, chat, or phone transcripts.
AI-powered B2B commerce
Extract
Understand B2B commerce request details
Leverage AI to identify and extract request details for automated handling (product, addresses, unit of measure, document numbers, delivery dates, etc.)
Transform
Address the key automation challenge
Handling business exceptions requires automated data transformations e.g., minimum order quantity, product number conversion, price mismatch, etc. Now available simple custom configuration.
Act
Connect to any enterprise tech stack
We know enterprise IT is already diverse and convoluted. Therefore, we make it simple to plug Go Autonomous™ into your existing landscape of technology.