AI-powered
B2B commerce

Identify

Automatically recognise customer intent in any messaging channel

Automatic customer intent recognition (purchase order, quotations, complaints, service requests, etc.) in any channel including email, chat, or phone transcripts. 

Extract

Understand B2B commerce request details

Leverage AI to identify and extract request details for automated handling (product, addresses, unit of measure, document numbers, delivery dates, etc.)

Transform

Address the key automation challenge

Handling business exceptions requires automated data transformations e.g., minimum order quantity, product number conversion, price mismatch, etc. Now available simple custom configuration.  

Act

Connect to any enterprise tech stack

We know enterprise IT is already diverse and convoluted. Therefore, we make it simple to plug Go Autonomous™ into your existing landscape of technology.