The email inbox is an expensive channel to serve but it’s where most customers communicate with you. Asking for product prices and lead times, involving several manual tasks such as gathering information in the ERP, preparing the official documents, and replying back to the customer. It’s time-consuming and prone to errors, leading to higher costs and lost opportunities. Additionally, manual processes also limit the ability to quickly respond to client inquiries leading to potential lost business to competitors.
Physically impossible, they said
Streamline your quote process, with Go Autonomous™ and save significant time in your sales and customer service teams. Eliminate repetitive tasks and remove the need for manual data entry or tedious back-and-forth emails. Our AI automatically extracts critical information such as product name, SKU, and quantity from customer inquiries, allowing you to instantly and easily generate accurate quotes in popular platforms like Microsoft, SAP and Salesforce.
Automatically recognise customer intent in any messaging channel
Validate data against your systems and business rules to identify any exceptions on the customer quote
Turn email quotes into an e-commerce-like experience for your sales people and customer service teams. Automatically identify important commerce-related data from emails and instantly look up the customer specific price and have a ready-to-send reply to the customers.
Turn email quotes into digital orders
Many companies use Microsoft Outlook as their primary tool for handling incoming customer inquiries. Install the Go Autonomous™ app for Outlook and free up significant time and escape from the infamous hamster wheel of having to type the same information again and again.
Generate insights from emails
Imagine if you knew who wasn’t writing anymore or which products customers request that you don’t have in stock. Our solution digitizes all that unstructured email data and turns it into commerce insights. Want to know more read about Pulse
No document format pre-mapping required
Reduction of tedious, repetitive and time consuming tasks for employees
Elimination of human errors
Get’s better every day as the AI continously learns from past data and inputs