Decision Analytics

One Hub for All B2B Customer Requests

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One clear view of every customer request

Workstation eliminates scattered systems and slow responses.

Workstation is the Autonomous Commerce command hub. It is the central hub for Autonomous Commerce where teams manage quotes, orders, and cases in one place and act with autonomous revenue prioritization.

Today, quotes, orders, and cases sit across inboxes, ERP, and CRM. Teams waste time switching systems, and opportunities are missed. Workstation brings everything into one B2B workflow management platform. It is a decision-first workstation for B2B that helps teams see all customer requests in one place, prioritize the most valuable opportunities, and eliminate noise to focus on revenue work.

From Scattered Requests to One Clear Hub

01

Centralized Request Management Tool

 

From scattered systems to one clear hub.

02

Revenue Prioritization Software

 

Focus on the most valuable opportunities first.

03

Sales Order Management Dashboard

 

Handle quotes and orders faster in ERP and CRM.

04

Customer Service Management Platform

 

See all cases and requests in one place.

05

Unlock Efficiency in Revenue Operations

 

Cut wasted effort and free team capacity.

06

Transparent Pipeline Insights

 

Track every quote, order, and case in real time.

Gain end-to-end revenue visibility in B2B

Gain end-to-end revenue visibility in B2B

Every request is clear, prioritized, and action-ready.

Workstation is a B2B revenue workstation built for commercial teams. It acts as a centralized request management tool for quotes, orders, and cases. Teams use filters to focus on urgency, value, or customer. No noise — only transparent commercial insights and clear next steps that accelerate growth.

The value of Workstation in Autonomous Commerce

90 %

faster quotes

20 %

reduction in cost-to-serve

+ 18 %

revenue per employee

+ 25 %

efficiency in revenue operations

FAQ about Workstation

What is Workstation?

Workstation is a B2B revenue workstation and central hub for Autonomous Commerce that manages quotes, orders, and customer cases in one place.

How does Workstation support ERP and CRM?

It enables faster ERP and CRM request handling through a sales order management dashboard that integrates with existing systems.

Can Workstation help with prioritization?

Yes. It is revenue prioritization software that ranks requests so teams focus on the most valuable work.

How does it improve customer service?

It acts as a customer service management platform, cutting response times by 40% and improving satisfaction.

What makes it different from workflow tools?

Workstation is not generic. It is a decision-first workstation for B2B, designed as revenue operations software for commercial outcomes.

What results can executives expect?

Leaders see +12% conversion uplift, 20% cost-to-serve reduction, and full transparent pipeline insights.

Autonomous Commerce at Danfoss

Autonomous Commerce at Danfoss

Digitizing order intake across 26 countries

Carlos Garcia, Head of Digital Business at Danfoss, shares how his team is transforming order intake by digitizing decisions. Manual handling is now done in seconds, and execution is scaling globally without disrupting how customers buy.

Our Customers say

We see this partnership with Go Autonomous as an opportunity to deliver both immediate and long-term value for our customers.”

– Mikkel Diness Vindeløv, Vice President, Customer Care at Hempel A/S

With Go Autonomous’ solutions, our teams experience real boosts in productivity. Automating routine tasks enables us to focus more closely on understanding and meeting each customer’s unique needs. We’re excited to see how this technology continues to transform our operations as we roll out the solutions globally.”

– AI and Automation Lead, Pierre Girard, Hempel A/S

Automating customer requests comes with at least two substantial benefits. Being able to answer customers faster drives lead times down and sales up, when it at the same time reduces the workload for internal sales and drives internal efficiency, we have a strong cocktail.”

– Jesper Olesen, Group Vice President, Digital & Customer Excellence at Grundfos

AI-driven automation serves as a powerful motivator for process optimization. With immediate and tangible results that are transparent to all stakeholders, the impact of master data cleanup and enrichment is unmistakable. Additionally, AI provides a compelling case for cross-regional process standardization, making the roadmap for further optimization evident and clear.”

– Olga Chernyakova Poulsen, Senior Business Process Owner at Grundfos

Our investment in Autonomous Commerce aligns with our digital objectives, equipping us to meet the needs of our customers more effectively and support their success.”

– Mikkel Diness Vindeløv, Vice President, Customer Care at Hempel A/S