Success Cases

The Impact of Autonomous Commerce

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Customer Success in the Era of Autonomous Commerce

When revenue moves autonomously, everything changes.

Global manufacturers and B2B distributors use Autonomous Commerce to turn email, PDFs, and spreadsheets into an always-on revenue engine. Revenue flows faster, margins expand, and teams are freed from manual work to focus on customers and growth.

Nefab Unlocks Autonomous Execution Fabric Across Global Operations

Manual friction is replaced by real-time Autonomous Execution.

Nefab handled 95 percent of orders through email, creating bottlenecks and manual workload. The Autonomous Execution Fabric now processes these orders instantly and consistently, removes friction, and elevates customer service to advisory work. Speed and scalability become the new standard.

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Nefab Unlocks Autonomous Execution Fabric Across Global Operations

Manual friction is replaced by real-time Autonomous Execution.

Nefab handled 95 percent of orders through email, creating bottlenecks and manual workload. The Autonomous Execution Fabric now processes these orders instantly and consistently, removes friction, and elevates customer service to advisory work. Speed and scalability become the new standard.

Request Reference Call

Other success cases

Other success cases

Danfoss Streamlines Order Intake with AI-Powered Agents and Autonomous Commerce

Danfoss, a global leader in energy-efficient solutions, has transformed its order intake by reducing processing time by 90%, automating over 80% of orders, and cutting manual errors by 70%. Autonomous Commerce drives operational excellence and strategic focus.

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Nilfisk Enhances Order Management with Autonomous Commerce

Nilfisk, a global leader in professional cleaning equipment, has partnered with Go Autonomous to implement AI-powered order management in key European markets. This strategic move aims to accelerate digital transformation and deliver greater value to customers through smarter, more efficient transactional processes.

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What industry leaders say about Autonomous Commerce?

Each time we added a million or two in euros, we had to add another operator. From a cost perspective, that's an unsustainable way of operating a business. The pace of data exchange is rapidly increasing.

Mikkel Diness Vindeløv

Vice President Customer Care – Hempel

Mikkel Diness Vindeløv

We would have loved to introduce Autonomous Commerce earlier, but there wasn't a solution out there. It's very important in our business that we get back to the customers as quickly as possible.

Paul Thompson

Chief Executive Officer, Aerospheres

Paul Thompson

We couldn't really see that we could scale. There is definitely a direct correlation between customer satisfaction and revenue. We know that for a fact.

Anders Pettersson Liechti

CIO, Nilfisk

Anders Pettersson Liechti

AI is really in the future. We can respond to our customers faster, so it's a business-critical solution.

Carlos García

Head of Digital Business, Danfoss

Carlos García

Chosen by the Ones Who Win

Don’t take our word for it

Chosen by the Ones Who Win

Don’t take our word for it

Discover More Success Cases

Discover More Success Cases

Mediq: AI-powered Autonomous Agents take care of 91% of order-related tasks

Mediq, a leading provider of healthcare solutions in the Nordics, has transformed its order handling by implementing Autonomous Commerce. This strategic move has enabled Mediq to automate 91% of order-related tasks, significantly reducing manual effort and enhancing operational efficiency across Sweden, Norway, Denmark, and Finland.

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Driving Hempel’s Digital Transformation with Autonomous Commerce

Hempel A/S, a global coatings leader, accelerated its digital transformation by adopting Autonomous Commerce—streamlining complex order processing, enhancing data accuracy, and enabling faster, data-driven decisions. This strategic move drives scalable growth, operational efficiency, and delivers exceptional customer value.

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Grundfos Partners with Go Autonomous for AI-Assisted Case Creation and Management

Grundfos, a global leader in water solutions, has partnered with Go Autonomous to implement AI-assisted case creation and management. This strategic move has enabled Grundfos to automate up to 70% of customer service requests in the first year, significantly reducing manual data entry and enhancing operational efficiency.

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Autonomous Commerce is here.

Autonomous Commerce is here.