Wolfgang Tatzer, CEO of Topcast talks about how Quotation Automation is transforming operations in their business.

The email inbox is an expensive channel to serve but it’s where most customers communicate with you. Asking for product prices and lead times, involving several manual tasks such as gathering information in the ERP, preparing the official documents, and replying back to the customer. It’s time-consuming and prone to errors, leading to higher costs and lost opportunities. Additionally, manual processes also limit the ability to quickly respond to client inquiries leading to potential lost business to competitors.

Physically impossible, they said
Streamline your quote process, with Go Autonomous™ and save significant time in your sales and customer service teams. Eliminate repetitive tasks and remove the need for manual data entry or tedious back-and-forth emails. Our AI automatically extracts critical information such as product name, SKU, and quantity from customer inquiries, allowing you to instantly and easily generate accurate quotes in popular platforms like Microsoft, SAP and Salesforce.